Changed your mind?

You normally have 14 days from receiving your order to withdraw from your online purchase without giving a reason.

How to return something

  1. Start your return/withdrawal online.
  2. Select the order and product(s).
  3. Follow the return instructions.
  4. Send the product back within 14 days.

What about opened products?

You may inspect a product as you would in a shop. Certain sealed products may not be returnable once opened for health or hygiene reasons. We’ll tell you if this applies to a product before you purchase it.

When will I get my money back?

We’ll refund you in accordance with the applicable statutory rules after withdrawal and return.

Received something damaged or wrong?

Don’t use the normal withdrawal process. Contact us at you. info@yardetc.com and we’ll help

 

Form for Withdrawals